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Overview

Pay bills instantly from your Monei wallet. This guide covers making payments, tracking status, and handling different payment scenarios. What you’ll learn:
  • Make bill payments
  • Track payment status
  • Handle payment responses
  • Retry failed payments
  • Best practices

Make Payment

Pay a bill after validating customer details.
Request Parameters: Response:

Complete Payment Flow


Payment by Category

Processing: Instant (< 10 seconds) Fee: Free Min: ₦50, Max: ₦50,000

Payment Status

Monitor payment progress:

Electricity Token

For electricity payments, token is returned in the response:

Error Handling

Error: Wallet balance too lowSolution:
Error: Payment processing failedCommon causes:
  • Biller system down
  • Network issues
  • Invalid customer ID
  • Service unavailable
Solution:
  • Check payment status
  • Amount automatically refunded
  • Retry after few minutes
  • Contact support if persists
Error: Payment already processedCause: Same reference used twicePrevention:
Error: Biller service temporarily downAction:
  • Retry after 5-10 minutes
  • Try during off-peak hours
  • Use alternative biller if available
  • Check system status

Best Practices

Validate First

Always validate customer before payment

Check Balance

Verify sufficient funds before initiating

Save Reference

Keep payment reference for tracking

Show Confirmation

Display success message with details

Handle Errors

Implement proper error handling

Track Status

Monitor payment until successful

Next Steps

Overview

Bill payments introduction

Discovery

Browse available billers

Validation

Validate customer details

History

View payment history